HomePressONE Customer KnowledgeBaseWeb Portal User GuideConfiguring your Out of Service Forwarding Number

14.47. Configuring your Out of Service Forwarding Number

In the event that your phone loses connectivity or power, your inbound calls are automatically routed to your voicemail. You can define an alternative Out of Service destination to have your calls forwarded in the event of an outage.
• Click the Call Management tab
• Click the Call Treatment tab
• Click Options
• In the OOS Forwarding Number field, enter an alternate extension or number where calls should be routed in the event of a loss of power or connectivity. Be sure to include the Outside Access Digit for external numbers.

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