Home → PressONE Customer KnowledgeBase → Web Portal User Guide → Configuring Call Treatment Delay
The Call Treatment Delay determines how long your phone will ring before a No Answer condition is determined. By adjusting this value, you can change how long your phone will ring before calls are forwarded to voicemail or an alternate Ring No Answer condition is followed.
• Click the Call Management tab
• Click the Call Treatment tab
• Click Options
• Using the Call Treatment Delay drop-down menu, select the number of seconds before a Ring No Answer condition is determined.