HomePressONE Customer KnowledgeBaseCisco 7940/7960 User ManualTo Log Into a Queue

9.119. To Log Into a Queue

• Press the line button associated with the desired queue. If you do not have a line button for the desired queue, your Service Provider can assign you to the queue.
• When logged into a queue, the Queue Name will disappear from the status line.
• If enabled, the Display Queue Status feature will indicate the number of calls waiting in queue on your phone display (i.e., "Sales:3" indicates that 3 calls are waiting in the Sales queue). The system routes information about the queue that most recently routed a call to you.

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