Home → PressONE Customer KnowledgeBase → Voice Mail User Guide → Replying to a Message
• While listening to a message, press 2 to reply
• After the tone, record a message and press #
• Select an action
• To Send the message, press 1. The message will be sent and you will be returned to the previous menu.
• To Change the message, press 2. The message will be deleted and you will be prompted to record the message again.
• To Review the message, press 3. The message will be played back and you will be prompted to select another action.
• To Mark the message Urgent and Send, press 9. The message will be marked urgent and sent. You will be disconnected from the voicemail system. When retrieving messages, urgent messages will be played first. If configured by the recipient, the recipient may be paged when they receive an urgent message.
• Press * to cancel