HomePressONE Customer KnowledgeBaseConsole AssistantTo Transfer an Active Call Using the Phones Panel:

16.23. To Transfer an Active Call Using the Phones Panel:

• Select the desired destination of the transfer
• Click the Transfer button in the Phones Panel
• Select the type of transfer:
• Immediate Transfer
• Supervised Transfer
• Priority Transfer (Intercom)
• Voicemail Transfer
• Click OK

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