Home → PressONE Customer KnowledgeBase → Console Assistant → To Pickup A Call From Another Phone:
• Click the Pickup Call button in the Call Control Panel
• Select which of your lines to use with the drop-down menu
• To pickup a call for a specific phone, enter the extension number into the Ringing Phone textbox and click OK.
• To pickup the phone that has been ringing the longest, click Group Pickup.