Home → PressONE Customer KnowledgeBase → Console Assistant → To Add the Caller to the Virtual Ring List
• Click Add Caller to Virtual Ring
• A pop-up window will confirm the addition.
• Click OK
• Note: Once a caller has been added to the Virtual Ring list, you will no longer be alerted of attempted calls from the caller. The caller will hear ring-back tone but your phone will not ring and your voicemail will not pickup the call. To remove someone from the Virtual Ring List, use Settings.