Home → PressONE Customer KnowledgeBase → Cisco 7940/7960 User Manual → To transfer an active call
• Press the More softkey
• Press the Transfer softkey
• Dial the extension or telephone number to which you want to transfer the call
• If the called party answers, you may talk privately with them. To finish the transfer, hang up -or- press the Resume softkey to cancel the transfer and return to the holding party.
• If the called party doesn't answer, hang up to transfer the call to that party's voice
• mailbox or press the Resume softkey to cancel the transfer and return to the holding party
Note: Press the EndCall softkey to disconnect both the calling party and called party.