Home → PressONE Customer KnowledgeBase → Cisco 7940/7960 User Manual → To enable/modify Call Forwarding using Star Codes:
• Lift the handset and dial 72*
• Enter the phone number for the forwarding destination followed by #. When entering an external Forwarding Number, be sure to include the Outside Access Digit.
• Press # to confirm followed by 2 to exit
• Hang up