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Console Assistant
16. Console Assistant
16.1. Logging in to Console Assistant
16.2. Answering Incoming Calls
16.3. To Answer an Incoming Call:
16.4. To Place an Incoming Call Immediately on Hold:
16.5. To Redirect an Incoming Call:
16.6. Making a New Call
16.7. Managing an Active Call
16.8. To Place the Call on Hold:
16.9. To Disconnect the Call:
16.10. To Transfer the Call to Another Number:
16.11. To Conference in a 3rd-Party:
16.12. To Park the Call:
16.13. To Add the Caller to the Virtual Ring List
16.14. Do Not Disturb
16.15. To Pickup A Call From Another Phone:
16.16. Redial
16.17. Show Lines
16.18. Notes
16.19. Monitoring Phones
16.20. To Add a Phone to the Phones Panel:
16.21. To Remove a Phone from the Phones Panel:
16.22. To Sort the Phones Panel:
16.23. To Transfer an Active Call Using the Phones Panel:
16.24. To Camp a Call onto a Busy Phone:
16.25. To Get Details About a Phone:
16.26. To Prioritize Phones:
16.27. Other Phone Panel Options:
16.28. Directory
16.29. To Dial a Contact:
16.30. To Sort the Directory:
16.31. To Search for a Contact:
16.32. To View Details for a Contact:
16.33. To Change/Update Details for a Contact:
16.34. Voicemail/Logs
16.35. To Add a Phone to the VM/Logs Panel:
16.36. To Review an Individual’s Voicemail or Call Logs:
16.37. QuickDial
16.38. To Add a Quick Dial:
16.39. To Dial a Quick Dial:
16.40. To Edit a Quick Dial:
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15.10. Setting up your Phone at a remote location 7940/7960
16.1. Logging in to Console Assistant
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